Natalie Sandifer Artisan Gifts


Shipping & Returns


Shipping Information

All deliveries are sent via the French Postal service ‘La Poste’ via the Colissimo service, which is insured against loss or damage as standard.

Your order will be shipped within an average of 24 working hours after an order has been placed and receipt of your payment has been verified, during the normal working week, orders are not shipped on Saturdays, Sundays or on Public holidays.

Expected delivery times in France are 24 to 48 hours, for orders in the UK and USA expected delivery windows are from 4 to 8 days.

Delivery Fees

Orders up to 1kg in weight:

France — €7.50
United Kingdom — €14.85
United States – €26.30

 

All international deliveries require a signature on delivery.

Cancellation & Returns

Cancellation of your order.

If you decide to withdraw your order you can return the item within 14 days of notifying nsandifer.com that you wish to cancel your order (Please use the form provided here), you will be reimbursed the value of your order including the original delivery cost within 14 days of receipt of the item back at nsandifer.com headquarters.

Please note: The postage costs of the return delivery of the item cannot be refunded to you

Due to Hygiene reasons I cannot accept returns on earrings unless they are unopened and remain sealed within the individual item packaging.

Returns

If you would like to return a faulty item please use the form provided to inform us of your decision to return the item.

Natalie Sandifer
4 Rue Marquis de la Segliere
Cressat
23140
France